FaceBook and BES Express
Not too long ago we told you that Research In Motion had released BES Express, but I found my first problem with it soon after. As you may or may not know, the latest FaceBook application for BlackBerry allows you to connect FaceBook to your calendar and contacts. If you are not on a BES (or BPS/BES Express), this works ‘right out of the box’. If you are on a BES of any sort, there is a special IT policy that controls whether FaceBook can connect to your organizer data. If the BES does not have the policy (older versions of BES require a free policy add-on for this, it’s included in BES 5.0), then the settings will be grayed out on your handheld. This is also the case when the policy is enabled (the IT policy in question is Disable Organizer Data Access for Social Networking Applications, which can be added to BES/BPS 4.1.X by following the instructions in this KB article).
Although BES Express is based on BES 5.0.1, the IT policy is not included, and you will need to download the ATTValueAddedApplications-PolicyPack.zip from that KB article mentioned above. It has an XML file that must be imported into BES Express from the BlackBerry Administration Console (Policy–>Manage IT policy Rules–>Import IT policy definitions). After the import, there will be a new section when you view the Complete IT policy labeled RIM Value-Added Applications, and this is where you will find the IT policy, Disable Organizer Data Access for Social Networking Applications. As long as this IT policy rule exists or is set to No, connected BlackBerry smartphones should be able to connect their FaceBook friends to BlackBerry contacts, as well as connect their FaceBook calendar to the calendar on their handheld.
For more information on this specific IT policy, please refer to BlackBerry KB article 18427.