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BlackBerry Manager on Windows 7

January 20, 2010 Leave a comment

If you are a BES Admin, you probably already know the legacy BlackBerry Manager (for BES 4.1.X) is not supported on the Windows 7 platform.  What you may not know is that XP Mode on Windows 7 will let you manage your BES and still upgrade to the shiny new Microsoft OS.  I recently ran into this problem, and it took me a good bit of time to resolve. 

My solution was relatively simple in concept, but tedious in practice.  I installed XP Mode, and opened it up.  I decided to join it to the domain just so I would not get prompted to login all the time.  After joining it to the domain, I also changed the VM settings to use my domain credentials, instead of auto-logging in with a local account.  I installed the MAPI & CDO 1.2.1 pre-requisite (for Exchange 2007 environments only), then the Exchange 2007 Management Tools, and finally the BlackBerry Manager (4.1.5).  Now when I need to fire up the BlackBerry Manager, I can just click Start (in Windows 7) and type ‘BlackBerry’, and there it is!  BlackBerry Manager (Windows XP Mode) opens up seamlessly without needing to open the VM desktop and other stuff I don’t need.

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